Privacy Policy

Fabs Rental

  1. Information We Collect

    We collect the following types of information from you:

    • Personal Information: Your name, email, phone number, billing information, and any details you provide when booking a vehicle or contacting Fabs Rental support.
    • Booking Details: Information about your rentals, including pickup/drop-off locations, rental dates, car preferences, and any special requests.
    • Payment Information: Payment methods, card details, billing addresses, and transaction history for processing bookings securely.
    • Technical Data: Device information, browser type, IP address, and usage patterns when you access our website or app.
    • Location Data: Real-time location for vehicle pickup/drop-off and delivery, and location history to improve route accuracy and service efficiency.

  2. How We Use Your Information

    We use your information for the following purposes:

    1. To provide, manage, and improve Fabs Rental car rental and ride services.
    2. To process payments and complete your bookings.
    3. To communicate with you regarding bookings, support, or updates.
    4. To send promotional offers, updates, or surveys (you may opt out at any time).
    5. To comply with legal requirements and enforce our terms of service.
    6. To use live location for accurate pickup, drop-off, and delivery services.
    7. To analyze past locations and bookings to optimize routes, enhance service efficiency, and offer personalized recommendations.

  3. Information Sharing and Disclosure

    Fabs Rental does not sell or rent your personal information. We may share data under the following circumstances:

    1. With Service Providers

      Third-party vendors may receive your information to support:

      • Payment processing
      • Mapping and route optimization
      • SMS and email communications

    2. With Drivers or Vehicle Providers

      • Drivers or rental agents receive your name, contact details, and pickup/drop-off information.
      • For deliveries, delivery personnel receive package details and relevant sender/receiver information.

    3. Legal Compliance

      We may disclose information to comply with laws, respond to legal requests, or protect rights and property.

    4. Business Transactions

      If Fabs Rental undergoes a merger, acquisition, or asset sale, personal information may be transferred to the new entity.

  4. Data Retention

    We retain personal information while your account is active or as needed for legal, operational, or compliance reasons. You may request account deletion at any time; some data may remain archived for legal compliance.

  5. Your Privacy Rights

    Depending on your jurisdiction, you may have rights such as:

    • Access: Request a copy of your personal information.
    • Correction: Correct inaccuracies in your data.
    • Deletion: Request deletion of personal data.
    • Data Portability: Request transfer of your data to another service provider.

    Contact us at support@fabsrental.com to exercise your rights.

  6. Security Measures

    Fabs Rental implements industry-standard security protocols such as encryption, secure servers, and firewalls. While we strive to protect your data, no system is completely secure.

  7. Cookies and Tracking Technologies

    We use cookies and similar technologies to monitor app usage, enhance your experience, and provide personalized services. You can manage cookie settings via your device preferences.

  8. Third-Party Links

    Our app may link to external websites or services. Fabs Rental is not responsible for their privacy practices; review their policies before sharing data.

  9. Updates to This Policy

    We may update this Privacy Policy periodically. Updates will be posted in the app, and continued use of Fabs Rental indicates acceptance of the revised policy.